MTN Ghana has announced the start of a major network upgrade across the country to improve customer experience and reduce carbon emissions. The upgrade will involve replacing existing mobile network infrastructure with more efficient and environmentally friendly equipment. The project will be completed in August 2024.
The Chief Technical Officer (CTO) of MTN Ghana, Thomas Motlepa, emphasized the importance of having a state-of-the-art network to support the business’s evolution into a platform player. He stated that this upgrade will result in a more reliable and robust service for customers.
“The plan also involves replacing older equipment with modern, lighter and more energy-efficient ones, which will result in a clean-up of our towers”, the CTO said.
Mr Motlepa said, “Although this modernization project is not expected to negatively impact network performance, customers may experience intermittent disruption in some services as with any technology upgrade. We would kindly request that our cherished customers bear with us as we undertake this important exercise”.
Customers who experience any disruption to any service can call 100 or reach out via any of MTN’s social media handles.
MTN is on track to invest $1 billion in its network by 2025 as promised. The company continues to expand its coverage, improve customer data experience, and promote sustainable practices.
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Media Contacts:
Adwoa Wiafe
Chief Corporate Services and Sustainability Officer
Georgina Asare Fiagbenu
Corporate Communications Senior Manager
Email: MTNGhana.MediaOffice@mtn.com
About MTN Ghana
MTN Ghana is the market leader in the mobile telecommunications industry in Ghana, offering subscribers a range of exciting options under Pay As You Go, Pay Monthly and Mobile Financial Services. The company is part of the MTN Group which is a leading emerging market leader with a clear vision to lead the delivery of a bold new digital world to our customers. We are inspired by our belief that everyone deserves the benefits of a modern connected life. Scancom PLC is listed on the Ghana Stock Exchange. Our strategy is Ambition 2025: Leading digital solutions for Africa’s progress.
