The Electricity Company of Ghana (ECG) is pleased to announce that the technical challenge affecting the shortcode *226# has been successfully resolved. This development enables customers to once again utilize the shortcode for various essential services.
Seamless Bill Payments and Balance Checks.
Customers can now conveniently pay their bills, check their outstanding balance, and purchase prepaid credit for smart prepaid meters by simply dialing the shortcode *226#. This streamlined process eliminates the need for lengthy queues or time-consuming online transactions, providing an efficient and hassle-free experience for ECG customers.
Enhanced Accessibility through ECG PowerApp.
In addition to the shortcode, customers with smartphones can download the ECG PowerApp from the Google Playstore or AppStore. This innovative app allows users to pay their bills, access other ECG services, and manage their accounts with ease. The ECG PowerApp provides a user-friendly interface, making it simple for customers to navigate and utilize the various features.
Appreciation for Customer Patience and Cooperation.
The Electricity Company of Ghana would like to express its sincerest gratitude to its valued customers and the general public for their patience and cooperation throughout the challenging period. The company acknowledges the inconvenience caused by the technical issue and appreciates the understanding and support received from its customers.
The resolution of the technical challenge with the shortcode *226# marks a significant milestone for the Electricity Company of Ghana. With the shortcode now fully functional, customers can enjoy a seamless and efficient experience when paying their bills, checking their balance, and purchasing prepaid credit.
The ECG PowerApp further enhances accessibility, providing customers with a convenient and user-friendly platform to manage their accounts. The Electricity Company of Ghana remains committed to delivering exceptional service to its customers and looks forward to continued support and cooperation.
