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4,031 The Ashanti Regional Office of the PURC embarked on a week-long community engagement initiative to determine the quality of service delivery in the region. The exercise aimed to gather consumer feedback on their experiences with utility services, including electricity and water. *Engaging with Communities* The PURC team interacted with residents, traders, and business owners […]
1,588The Ashanti Regional Office of the Public Utilities Regulatory Commission (PURC) has assured stakeholders in the Ashanti region of its continuous resolve to effectively balance the interests of consumers and service providers without bias. The regional office gave this assurance during a negotiated settlement meeting facilitated by the Commission between the Electricity Company of Ghana […]
2,701 The Ashanti Regional Office of the Public Utilities Regulatory Commission has increased public engagement on Regulation 35 of the L.I.2413, which relates to vacation, disposal, and the acquisition of premises. In explaining the regulation, the Commission stated that persons who acquire or rent premises must check the utility bills for the premises and promptly […]
1,725 The Ashanti Regional Office of PURC engaged consumers at the Nkawie Market in the Atwima Nwabiagya Municipal of the Ashanti Region through its “Market Connect” initiative. This program aims to increase awareness about; -PURC’s Establishment and Mandate: PURC educates consumers about the Commission’s role in regulating utility services and protecting consumer rights. – Nature […]
2,220 The Electricity Company of Ghana (ECG) has announced emergency maintenance works scheduled to take place in the Ashanti Region on Thursday, June 26, 2025. The maintenance is aimed at improving service delivery and will be carried out from 9:00 am to 4:00 pm. Areas Affected by the Maintenance The following areas will experience power […]
1,953 The Public Utilities Regulatory Commission (PURC) has established a Capital Contribution Policy to provide a framework for the orderly approval, calculation, and refund of capital contributions made by customers to access utility services. This policy aims to ensure that customers are aware of their rights and responsibilities when requesting new connections to utility services. […]
2,029 The Electricity Company of Ghana (ECG) has notified its district managers and stakeholders that a scheduled maintenance exercise will be conducted at the Akyease Primary Substation and Bus 1 at the Fawoade Primary Substation in the Kwabre East Municipality of the Ashanti Region. The maintenance, which is set to take place soon, aims to […]
1,707 The Public Utilities Regulatory Commission (PURC) Ashanti Regional Office has taken a significant step towards promoting responsible consumption of electricity and water among high school students in the region. The office recently engaged students from Dompoase Senior High School in an initiative dubbed “I am Young and Responsible.” The program aims to educate and […]
1,399 Residents of Oforiwaa Nkwanta in the Atwima Mponua District of the Ashanti Region were engaged by the Regional office of the Public Utilities Regulatory Commission in consumer Education. The Commission used the opportunity to enlighten consumers or the Establishment of the PURC and its mandate, the Nature of Complaints that can be lodged with […]
1,773 The Public Utilities Regulatory Commission (PURC) in the Ashanti Region recently engaged over 1,000 congregants of the Bantama Seventh Day Adventist Church in Kumasi on electricity and water regulations. The engagement was aimed at educating the congregation members about the importance of responsible electricity and water usage, as well as the role and responsibilities […]