379 The Ashanti Regional Office of the Public Utilities Regulatory Commission (PURC) has engaged the Ashanti West Region of the Electricity Company of Ghana (ECG) over persistent billing and metering concerns raised by consumers across the region. The high-level meeting, held in Kumasi, focused on a range of complaints including unusually high electricity bills caused […]
Tag: PURC
Power Outage Hits Parts of Kumasi as ECG Undertakes Substation Upgrade
375 Several communities in parts of the Ashanti Region are currently experiencing power outages following ongoing technical works at the Edwinase Substation by the Electricity Company of Ghana (ECG). According to an update from the power distributor, the entire Edwinase Substation has been shut down temporarily to allow for the installation of 33KV panels on […]
PURC Intensifies Consumer Education on Utility Billing in Ashanti Region
356 The Public Utilities Regulatory Commission (PURC) has stepped up efforts to promote transparency and protect consumers through an extensive public education campaign in Nyinahini and Ayanfuri in the Ashanti Region. The initiative, spearheaded by the PURC Ashanti Regional Office, forms part of its community outreach programmes dubbed “PURC at the Bus Terminal” and “Tell […]
ECG restores power in Kumasi after pythons took over Ahodwo substation
584 The Electricity Company of Ghana (ECG) has confirmed that its engineers in the Ashanti Region have restored power to parts of Kumasi despite an unusual obstruction involving pythons at one of its substations in Ahodwo.Ghana Investment Report According to a statement issued on Monday, April 27, the incident occurred on Wednesday, April 22, when […]
PURC Approves Mechanised Boreholes for Four Communities in Ahafo Ano South West
376 The Ahafo Ano South West District Assembly has secured approval for the construction of mechanised boreholes in four underserved communities following a formal request by the District Chief Executive, Hon. Abubakar Sedik, to the Public Utilities Regulatory Commission (PURC). The beneficiary communities, Gyaekontabuo, Boatengkrom, Achiase, and Wioso Konkomba have long faced challenges in […]
PURC Ashanti Steps Up Field Probes into ECG, GWL Consumer Complaints Lodged with the Commission in the Ashanti Region
377 The Public Utilities Regulatory Commission (PURC) in the Ashanti Region has intensified its investigations into consumer complaints filed against the Electricity Company of Ghana (ECG) and Ghana Water Limited (GWL). The move aligns with the Commission’s mandate to protect both consumers and utility service providers while ensuring transparency, fairness, and compliance with regulatory standards […]
PURC Ashanti Highlights Legal Protection for Vulnerable Consumers Under Regulation 40 of the L.I 2413
400 The Ashanti Regional Office of the Public Utilities Regulatory Commission (PURC) is educating consumers on Regulation 40 of the Public Utilities Regulatory Commission (Consumer Service) Regulations, which sets out specific protections for special persons before a public utility may disconnect service for non-payment. Regulation 40(1) mandates that a public utility shall offer a consumer […]
PURC Raises Alarm Over Illegal Phase Switching in Ashanti, Warns of Severe Power Disruptions
451 The Ashanti Regional Office of the Public Utilities Regulatory Commission (PURC) has issued a strong caution to electricity consumers across the region to desist from the growing practice of unauthorised phase switching, describing it as a dangerous and illegal activity that threatens the stability of the power distribution network. The Commission’s warning follows increasing […]
ECG Announces Emergency Maintenance Exercise Across Parts of Ashanti Region
501 Residents in several communities within the Ashanti Region are set to experience a temporary power outage as the Electricity Company of Ghana (ECG) undertakes a scheduled emergency maintenance exercise aimed at improving service delivery. According to an official notice issued on Wednesday, April 1, 2026, the planned maintenance will take place on Thursday, April […]
PURC Ashanti Warns Public Against Illegal Transfer of Utility Meters
435 The Ashanti Regional office of the Public Utilities Regulatory Commission (PURC) has issued a strong caution to residents against the unlawful practice of transferring electricity and water meters from one location to another, describing the act as illegal and potentially dangerous. According to the Commission, utility meters are strictly assigned to specific premises and […]