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283 The Ashanti Regional Office of the Public Utilities Regulatory Commission (PURC) resolved 982 out of 1,208 complaints lodged against the Electricity Company of Ghana (ECG) and Ghana Water Limited (GWL) during the first six months of 2026, achieving an 81.29 percent resolution rate. Ghana politics analysis The Commission disclosed this in its Mid-Year 2026 […]
246 The Public Utilities Regulatory Commission (PURC) has urged electricity and water consumers in the Ashanti Region to acquaint themselves with Regulation 27 of Legislative Instrument (L.I.) 2413, which outlines the obligations of utility service providers and the rights of consumers regarding defective or faulty meters. According to the Commission, many consumers continue to suffer […]
441 The Ashanti Regional Office of the Public Utilities Regulatory Commission (PURC) has intensified its virtual monitoring of electricity and water services by creating more than 40 WhatsApp platforms to facilitate the prompt resolution of consumer complaints across the region. The initiative forms part of the Commission’s efforts to strengthen regulatory oversight, improve service delivery […]
379 The Ashanti Regional Office of the Public Utilities Regulatory Commission (PURC) has intensified its consumer education campaign by engaging members of the Al Bilal Mosque congregation at Asokore Mampong in Kumasi on their rights and responsibilities regarding electricity and water service delivery. The engagement, which formed part of the Commission’s ongoing public outreach programme, […]
489 The Ashanti Regional Office of the Public Utilities Regulatory Commission (PURC) has engaged the Ashanti West Region of the Electricity Company of Ghana (ECG) over persistent billing and metering concerns raised by consumers across the region. The high-level meeting, held in Kumasi, focused on a range of complaints including unusually high electricity bills caused […]
477 Several communities in parts of the Ashanti Region are currently experiencing power outages following ongoing technical works at the Edwinase Substation by the Electricity Company of Ghana (ECG). According to an update from the power distributor, the entire Edwinase Substation has been shut down temporarily to allow for the installation of 33KV panels on […]
468 The Public Utilities Regulatory Commission (PURC) has stepped up efforts to promote transparency and protect consumers through an extensive public education campaign in Nyinahini and Ayanfuri in the Ashanti Region. The initiative, spearheaded by the PURC Ashanti Regional Office, forms part of its community outreach programmes dubbed “PURC at the Bus Terminal” and “Tell […]
712 The Electricity Company of Ghana (ECG) has confirmed that its engineers in the Ashanti Region have restored power to parts of Kumasi despite an unusual obstruction involving pythons at one of its substations in Ahodwo.Ghana Investment Report According to a statement issued on Monday, April 27, the incident occurred on Wednesday, April 22, when […]
466 The Ahafo Ano South West District Assembly has secured approval for the construction of mechanised boreholes in four underserved communities following a formal request by the District Chief Executive, Hon. Abubakar Sedik, to the Public Utilities Regulatory Commission (PURC). The beneficiary communities, Gyaekontabuo, Boatengkrom, Achiase, and Wioso Konkomba have long faced challenges in […]
460 The Public Utilities Regulatory Commission (PURC) in the Ashanti Region has intensified its investigations into consumer complaints filed against the Electricity Company of Ghana (ECG) and Ghana Water Limited (GWL). The move aligns with the Commission’s mandate to protect both consumers and utility service providers while ensuring transparency, fairness, and compliance with regulatory standards […]