The Ashanti Regional Office of the Public Utilities Regulatory Commission (PURC) has issued a strong caution to electricity consumers across the region to desist from the growing practice of unauthorised phase switching, describing it as a dangerous and illegal activity that threatens the stability of the power distribution network.
The Commission’s warning follows increasing reports of consumers tampering with their electrical connections—commonly referred to as “phase changing” or “load shifting”—within the operational network of the Electricity Company of Ghana (ECG). This practice involves switching from one phase to another, such as from single-phase to three-phase supply or vice versa, without proper authorisation.
According to PURC, the implications of such unauthorised activities are far-reaching and potentially catastrophic. The Commission explained that indiscriminate phase switching disrupts the delicate balance within the power distribution system, resulting in phase imbalances, transformer overloads, and unstable voltage levels. These disruptions often trigger protection relays, leading to unexpected and widespread power outages that affect entire communities.
Describing the situation as alarming, PURC officials noted that the continued rise in illegal phase switching could severely damage critical infrastructure, including transformers and other electrical equipment. “It is a recipe for disaster,” the Commission emphasized, warning that persistent violations could lead not only to prolonged outages but also to costly repairs and system-wide instability.
The Commission is therefore calling on all stakeholders—including consumers, Assemblymembers, and community leaders—to play an active role in safeguarding the integrity of the electricity distribution system. Residents have been urged to promptly report any suspicious activities involving meter tampering or illegal phase switching to ECG, PURC, or the nearest police station.
“Timely reporting and swift intervention can prevent hours of power outages and protect vital electrical infrastructure,” the Commission stated, stressing the importance of collective vigilance.
As part of its ongoing public education efforts, the Ashanti Regional Office of PURC has intensified engagements with consumers to deepen awareness of its regulatory mandate, tariff guidelines, and provisions under Legislative Instrument 2413. These sensitisation campaigns aim to ensure that consumers understand both their rights and responsibilities in the use of electricity.
PURC reiterated that unauthorised phase switching constitutes a serious offence under Ghanaian law and warned that individuals found culpable will face strict penalties. The Commission assured the public of its commitment to enforcing regulations and collaborating with relevant agencies to curb the practice.
In a region where reliable electricity supply is crucial for economic activity, healthcare delivery, and daily living, PURC’s message is clear: adherence to lawful electricity usage is not only a legal obligation but a shared responsibility necessary to maintain a stable and efficient power system.
The Commission concluded by urging consumers to prioritise compliance and support ongoing efforts to protect the national grid, noting that sustainable power delivery depends on discipline, awareness, and cooperation from all.
