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When dealing with electricity services, it’s essential to know your rights and responsibilities as a consumer. Here are some key points to consider:
Reconnection of Meters.
If you’ve settled your bills and paid the requisite reconnection fee, you might wonder if you can ask any qualified electrician to reconnect your meter. The answer is *no*. Only qualified and authorized personnel from the Electricity Company of Ghana (ECG) are allowed to reconnect your meter. Reconnection by any other electrician is considered *illegal*. To ensure your safety and the integrity of the electrical grid, it’s crucial to contact ECG for authorized personnel to carry out your reconnections.
Unread Meters.
If you have a functional meter that hasn’t been read for over a year, you should take action. Here’s what you can do ¹:
– *Visit or write to the District Manager*: Reach out to the District Manager of ECG and report your issue. Provide the following details to facilitate prompt redress:
– Meter number: The meter number embossed on your meter
– Account number: Your account number with ECG
– Snapshot of the meter: A close-range photo of your meter
By following these steps, you can ensure that your electricity services are restored or maintained properly. Remember to always contact authorized personnel for any electrical work to guarantee your safety and the reliability of the electrical grid.
Additional Tips.
– Keep your meter and surrounding area safe and accessible to facilitate easy readings.
– Regularly check your meter readings to detect any discrepancies or issues.
– Report any issues or concerns to ECG promptly to avoid unnecessary complications.
By being informed and proactive, you can enjoy reliable electricity services and avoid potential problems.
