Business

MTN reminds customers of the decommissioning of its scratch card system in line with its commitment to sustainability, improved customer experience

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MTN Ghana wishes to remind its cherished customers and trade partners that its scratch cards which were last distributed in the market in 2020 are being totally phased out effective 30th June 2024.

MTN wishes to assure customers who may still have unused MTN scratch cards to redeem the value of their scratch cards via Credit transfer (EVD) at any MTN Customer Experience Centre after 1st July 2024.

The phasing out of the scratch card is part of MTN’s commitment to a clean environment and the commitment to adopting a more digital approach in its airtime distribution. It is also in line with MTN’s strategy to lead digital solutions in Ghana. The decision also aligns with the Government of Ghana’s digitalisation agenda.

Since 2020, MTN’s airtime has been purchased mainly from existing digital channels, including MoMo, Ayoba, and the myMTN app. As part of the company’s commitment to sustainable practices, customers enjoy a 50% bonus on all recharges done via Mobile Money.

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Media Contacts:

Adwoa Wiafe
Chief Corporate Services and Sustainability Officer
Email: MTNGhana.MediaOffice@mtn.com

Gina Asare Fiagbenu
Corporate Communications Senior Manager
Email: MTNGhana.MediaOffice@mtn.com

 

About Scancom PLC
MTN Ghana is the market leader in the mobile telecommunications industry in Ghana, offering subscribers a range of exciting options under Pay As You Go, Pay Monthly and Mobile Financial Services. The company is part of the MTN Group which is a leading emerging market leader with a clear vision to lead the delivery of a bold new digital world to our customers. We are inspired by our belief that everyone deserves the benefits of a modern connected life. Scancom PLC is listed on the Ghana Stock Exchange. Our strategy is Ambition 2025: Leading digital solutions for Africa’s progress.

 

 

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